Conditions of use
Delivery times quoted are estimates only and we can't be held to them for once a product leaves our premises the courier is responsible for the dispatch of that product to the client. In no circumstances shall Techno Vision be liable to compensate The Customer in any way for late delivery or non-delivery of goods or services as all our dispatched products are covered by the couriers insurance, thus proper claiming processes will have to be followed. Any missing items/discrepancies MUST be reported within 48 Hours of collection/delivery. Delivery shall be deemed to take place when the goods and or services have been delivered or completed by Techno Vision. Delivery charges are made for all delivery options and will be invoiced to customers at the prevailing rate.
Goods are invoiced at the prices ruling at the time of ordering.14% VAT will be included with all goods or services supplied. The catalogue issued from time to time will remain current until updates or revisions are issued. Every effort is made to maintain the prices shown throughout the life of each catalogue. However Techno Vision reserves the right to modify prices without prior notice which are mostly affected by the exchange rate & also depending from which supplier the product is sourced from.
In the event that Techno Vision is prevented from carrying out its obligations under a contract for sale as a result of any cause beyond its control such as but not limited to Acts of God, War, Strikes, Lock-outs, Flood and Failure of third parties to deliver goods, Techno Vision shall be relieved of its obligations and liabilities under such contract for sale for as long as such fulfillment is prevented.
Please note that Techno Vision will not accept any items back for return/credit, if the packaging has been opened & in an un-reseleable condition.
If you have purchased a product that is incompatible with your existing system or is functional, but does not meet your requirements, then we will only accept the product back for a credit (refunds are ony given once we've also been credited by our relevant supplier) if it is returned in re-saleable condition in the original packaging within 4 days of the purchase date. You will be liable for the delivery costs to return the item to us or relevant warranty center, and a handling fee which will be deducted from your credit. This is a 15% charge on the value of the item; on the lesser of the price that you paid or the current sale price.
We cannot accept returns after 4 days from the date of purchase.
All returns must be shipped freight prepaid.
Delivery fees will not be refunded for returned items.
Credit card admin fees will not be refunded for returned or cancelled orders.
Techno Vision reserves the right to refuse the return of faulty goods when said goods are covered by a separate manufacturers warranty and should be returned as per instruction on the warranty card provided with the aforementioned goods (e.g. printers & monitors).
Current catalogue items, undamaged, unopened and fully marketable may be returned by prior agreement of Techno Vision who reserves the right to make a handling/administration charge.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons:
- To process your order
- To provide you with the best possible service
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us in the future.